![]() There are three very simple solutions for the 0x80042405 errors. The first two are easy, while the third is a bit more complicated. Much depends on what you have already done to try to fix the problem. The Windows 10 Media Creation Tool creates a bootable ISO that you can install to a USB drive. You restart your computer with the USB drive inserted and boot from it instead of your hard drive. You can then install a legitimate copy of Windows 10 directly. Most of the time it works fine, sometimes it doesn’t. Fixing 0x80042405 errors from Windows 10 Media Creation Tool ![]() In particular, Microsoft-style, the error message tells you nothing about what is causing the problem. Fortunately, I have seen this a few times and there are some very simple fixes. There was a problem running this tool. We are not sure what happened, but we cannot run this tool on your PC. If you continue to have problems, check the error code when contacting customer service.». You are probably downloading or installing Windows 10 ISO when you see error 0x80042405. Typically it will occur when the tool is downloading the ISO and will display a blue screen with the message:
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